Integrated cash desk functions for SAP ERP
The process starts with the creation of an order in SAP ERP and all orders are processed in SAP ERP. Furthermore, down payment requests too are created in SAP ERP where necessary, e.g. for expensive spare parts. At the cash desk, the cashier is able to view all master data, open items, and open invoices for this customer to process the optional down payment. This process is initiated by NTSwincash embedded cash desk. Upon the payment’s completion the data are sent to SAP ERP, which transforms the order into an invoice and the down payment into a partial payment. The car is being serviced while all of the above is processed.
The final payment process will be initialised as soon as the message confirming successful service is received. It works in the same way as before. Master data, open items, and the remaining amount due to be paid are presented to the cashier for the customer. Now it is possible to process the payment of the open amount in several ways (see also >>different means of payment – multi currency support<<). Depending on the amount paid, the transaction is closed, transformed, or cleared (payment in full and partial payment respectively).
All relevant SAP ERP functions are directly integrated in NTSwincash and ensure real-time data processing between NTSwincash embedded cash desk and SAP ERP.
1) A customer arrives at the garage; a car repair analysis etc. is carried out;
2) an order with spare parts etc. is created in SAP;
3) a down payment request is created in SAP;
4) customer goes to the cash desk;
5) - cashier searches the customer master data for this customer
- cashier searches for open items for this customer
- down payment request shown in the cash desk;
6) customer pays the down payment;
7) - the down payment posting/clearing is sent to SAP
- in SAP, the order is transformed into an invoice and the down payment transformed into a partial payment;
8) the car is repaired;
9) customer goes to the cash desk;
10) - cashier searches the customer master data for this customer
- cashier searches for any open items for this customer
- the open items are shown in the cash desk;
11) customer pays the outstanding amount (alternative --> several partial payments / residual payment)
12) - payment is posted/cleared in SAP
- customer picks up the repaired car.
Different means of payment – multiple currency support
In respect of different payment requests, the NTSwincash embedded cash desk supports a variety of payment methods:
Total payment, mixed selection (invoices & credit notes) of open items is allowed
- Partial payment in all combinations
- Residual payment
- Down payment
The system checks all transaction transferred to the SAP ERP system and determines whether it is stored successfully by the SAP accounts receivable accounting (FI-AR).
NTSwincash embedded cash desk also supports the use of different means of payment. Different payment medias (such as cash, various bank and credit cards, gift vouchers, payment per mobile phone, and the like) are valuated and reported in statistics separately.
NTSwincash embedded cash desk also supports multiple currencies in one single transaction. (such as $ and € on receipt)
Receipt printing and journal functions
Configuring labels and receipts with NTSwincash embedded cash desk is done very easily. Beside all business and fiscal requests (such as the tax rate, vendor location, and the like), several sample layouts are offered.
A detailed journal of all payment postings/cancellations can be created with assignment to the specific cash desk terminal, the active cash desk session, and user. For full transparency, all relevant SAP information is recorded (document number, error messages).
Validated suspension and cancellation functions
Completed cash desk payments can be removed depending on provided user and fiscal rights.
